Size exchange and return
Size change
Yes, you can exchange your size within 14 days. Size exchange is possible by mail or in our store. The first size exchange is free of charge. If you would like to exchange your size, please email us with your order number: rdropco.webshop@gmail.com
Unfortunately, we cannot provide size exchanges after 14 days. It is worth noting the size exchange via email until the 14th day.
Our store does not have the full webshop offering, so you may have to wait a few days for certain sizes.
Return
Yes, you have the option to return the product within 14 days. Please notify us of your intention to return the product via email: rdropco.webshop@gmail.com
Unfortunately, it is not possible to return the product after 14 days. It is worth noting the cancellation by email within the 14th day.
Only completely new, unused products can be returned.
No, only size exchanges are free by mail. In case of return, the buyer must send the product to us.
No, if you purchase in-store, you can only return the product on the SAME DAY. If you wish to cancel your purchase later, you can only buy the product back (within 14 days)